Intralinks Holdings, Inc., founded in 1996, is a global technology provider of inter-enterprise content management and collaboration solutions headquartered in New York, United States. Apart from North America, the company also has offices in Latin America, Europe, Middle East, Africa, and Asia-Pacific.

Its products — Intralinks, Intralinks Dealnexus, and Intralinks VIA — serve the enterprise collaboration and strategic transaction markets, enabling users to securely share and manage sensitive documents without worrying about hacks, leaks, or data loss. Besides, the platform also provides solutions that help to source, market, and manage deals more accurately and quickly.

Acquired by SS&C in November 2018, Intralinks Inc focuses on large businesses, corporations, and long-term transactions across a wide variety of industries. Its data room solutions make it easy to share sensitive information with multiple parties across organizational, corporate, and geographical boundaries.

As for use cases, the software helps to manage deals more quickly during: 

  • Bankruptcy and restructuring
  • Initial public offerings
  • Due diligence
  • M&A
  • Post-merger integration
  • Board reporting

Intralinks features

Intralinks’ is feature-rich and set up to maximize your team’s productivity. Important features of Intralinks include the following.

Ease of use

Intralinks offers convenient, user-friendly web and mobile interfaces. This makes the software easy to navigate and allows users to access all needed files with ease. There are features, such as auto-indexing and drag-and-drop uploads, to facilitate smoother workflow. 

Security

Among Intralinks features, there is a unique unshare feature. It allows users to enable and retract a document with one click. Intralinks also offers watermarking, advanced user permissions with 16 user roles, and AI Redaction. Additionally, Intralinks is GDPR-compliant and provides encrypted archives, in-region data storage, and processing.

Analytics tools 

The Insights Dashboard allows admins to track all user activity within the data room. 

Q&A functionality 

It makes importing questions in bulk possible by controlling priority and access levels. 

Customer support 

Intralinks has a dedicated M&A manager assigned to each project. There is also 24/7 multilingual support with direct business process support for  external and internal users.

Zoom integration 

With this feature, you can seamlessly upload videos like facility tours and management presentations to your virtual workspace.

Professional pre-configured solutions 

These include content templates, permission management models, and folder structures designed specifically for the most common types of deals to help save time.

Intralinks pricing 

Intralinks offers convenient pricing. There is only one plan starting at $900. It includes an unlimited number of users, administrators, and data rooms. Local tax rates apply, so you should double-check the final cost of Intralinks with your representative. 

There are also other important aspects regarding Intralinks pricing that you should consider, including:

  • Intralinks pricing structure is inconsistent. The more expensive your plan is, the more flexible features like Intralinks pricing, number of USBs, prolongation, and extra storage become.
  • Intralinks’ pricing structure is paged-based on pages, which can incur additional fees. 
  • Additionally, Intralinks adheres to project minimum pricing — so even very small projects can get expensive. 
  • Non-PDF files are charged at the highest pricing tier. For example, 1 GB of files generally stores about 6,000-15,000 pages. However,  Intralinks’s pricing structure considers 1 GB of non-PDF files as 15,000 pages — and so charge accordingly. 
  • The pricing structure is not good for long-term contracts. The Intralinks pricing model progression is aggressive for the first 12 months. 

Intralinks can be quite flexible with the conditions and may adapt and customize an offer according to a client’s needs and budget. Reviews show that the provider can provide a discount, additional USBs, and additional services upon the client’s request.

Intralinks free trial

Intralinks doesn’t offer a free trial to test all of the platform’s features. Instead, it offers a limited 30-day free trial, depending on the business type and goals. However, this option is not available for all clients.

Intralinks support and deployment

The 24/7/365 dedicated customer service managers make sure that users can seamlessly operate Intralinks secure collaboration platform getting all its benefits. With Intralinks, you are assigned a personal manager to help guide you through the process of setting up your data rooms and to answer all your questions. 

There are various ways you can reach the Intralinks customer support team: through live chat, email, and phone. In the online help center, you can find answers to frequently asked questions and read more about how the platform works. Intralinks also has many local centers, where you can talk to company representatives. 

Besides the desktop version, Intralinks has a mobile app, which allows companies to securely share data and provides tools for file sync across your favorite mobile devices. The Intralinks dealspace can be accessed virtually from all platforms, including Windows, Linux, iOS, and Android.

FAQ

What is Intralinks used for?

Intralinks is used for M&A, due diligence, post-merger integration, initial public offerings,  bankruptcy and restructuring, and board reporting. Intralinks’ valuable features for these use cases are integrated AI redaction, detailed reporting, automated file indexing, and simple-to-use Q&A.

Who are Intralinks competitors?

According to Gartner Peer Insights, Intralinks competitors are as follows: Dropbox Business, OneDrive for Business, Google Drive, Box, ShareFile, Zoho WorkDrive, Egnyte Platform, and AMPLIFY Content Services.

What level of support does Intralinks VDRPro offer?

Intralinks VDRPro offers customer support via email, live chat, and phone. You may also learn more about the platform’s operation and get answers to commonly asked issues in the online help center. Additionally, Intralinks assigns a personal manager to assist you in setting up a data room and answer your questions.